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OUR’s 2020 Mystery Shopping Results Revealed! How did Digicel, FLOW, JPS & NWC Customer Service Measure up?

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OUR’s 2020 Mystery Shopping Results Revealed! How did Digicel, FLOW, JPS & NWC Customer Service Measure up?

In 2020, market research company Market Research Services Limited (MRSL) conducted the OUR’s latest Mystery Shopping survey of utility providers in-store, on-line and in call centres. How did Digicel, FLOW,  JPS & NWC measure up? Find out!

Join this webinar in which we will disclose the research findings.

  • Thursday, 2021 July 29
  • 1 pm EST

Panelists:

  • Kishka-Kaye O’Connor Anderson, CEO, MRSL
  • Beverley Green, Consumer Affairs Officer, OUR
  • Elizabeth Bennett Marsh, Public Education Specialist, OUR (Moderator)
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Date

Jul 29 2021

Time

Eastern Standard Time (EST)
1:00 pm

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