OUR’s 2020 Mystery Shopping Results Revealed! How did Digicel, FLOW, JPS & NWC Customer Service Measure up?
In 2020, market research company Market Research Services Limited (MRSL) conducted the OUR’s latest Mystery Shopping survey of utility providers in-store, on-line and in call centres. How did Digicel, FLOW, JPS & NWC measure up? Find out!
Join this webinar in which we will disclose the research findings.
- Thursday, 2021 July 29
- 1 pm EST
- Kishka-Kaye O’Connor Anderson, CEO, MRSL
- Beverley Green, Consumer Affairs Officer, OUR
- Elizabeth Bennett Marsh, Public Education Specialist, OUR (Moderator)