OFFICE OF UTILITIES REGULATION Regulating Utilities for the Benefit of All

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In this week’s episode of Ask Lorna an NWC customer complained about his service being wrongfully disconnected. Here's what we told him.

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#weregulate #TheOURJa

Ask Lorna - My water supply was cut off, although I did not owe NWC.

The OUR recently issued its decisions on the annual review application submitted by the Jamaica Public Service Company Limited (JPS) for 2023. In this week’s edition: Why did the OUR grant JPS a rate increase?
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#weregulate #TheOURJa #insidetheOUR

Inside the OUR - Why did the OUR grant JPS a rate increase?

A consumer wants to change her telecoms utility provider. But she is concerned about the charges. Are there any?
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#theourja #weregulate #asklorna

Ask Lorna - Is There a Number Portability Charge

‘Once a man, twice a child,’ they say. This is even more reason why we must ensure that access to bill payment for senior citizens is easy.
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#weregulate #TheOURJa #InsidetheOUR

Inside the OUR - Access to bill payment for Senior Citizens

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Office of Utilities Regulation Jamaica