This Department is responsible for the effective and efficient functioning of the Office, and for charting clear processes for decision-making and compliance with internal and external procedures. The Secretary to the Office has primary responsibility for setting the regulatory agenda in consultation with the Director General, and for ensuring that matters before the Office are dealt with expeditiously.
The Secretary manages the Office’s relations with the utility operators, and the OUR’s external and international relations with other regulators and institutions. The Department has responsibility for project management and monitoring, especially with regard to projects which rely on external funding. It is also responsible for the license processing and management functions of the OUR. The development of the annual Corporate Business Plan and the monitoring of the implementation of the OUR’s work programme, the preparation of periodic reports, and the provision of inputs for the Annual Report, are the other key functions of this Department.