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Determination Notice on NWC Review of Rates – April 28, 2008

Determination Notice on NWC Review of Rates – April 28, 2008

On October 19th 2007 NWC submitted an initial set of proposals but did not satisfy the Office’s minimum rate review information requirements until December 14, 2007. The proposals included an application for a 44% increase of all its rates and charges. The NWC stated that its analysis showed that in order to carry out its mandate to provide reliable service and expand its existing service a 45.8% increase is required. However, it believes that it can strive to improve efficiency in its operations but this will translate to only a 1.8% increase in revenues. Consequently, the company is applying for a tariff increase of 44% on its billed revenues. This increase was expected to become effective at the beginning of financial year 2008/09 and last for a period of three years, that is, to 2010/11. The NWC in addition submitted a proposal for further funding by way of a K-factor sufficient to finance capital costs for rehabilitation and mains repair totalling $32,265M. The K-factor would repay the financing of loans of ten year tenure. NWC did not propose any specific percentage change in rates for the K-factor but the Office estimates that this would necessitate an additional 5% in the first year.

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Parent Documents:

Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.