Dynamic Environmental Management Limited – Water and Sewerage Rates for Morris Meadows – 2009 January

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Dynamic Environmental Management Limited – Water and Sewerage Rates for Morris Meadows – 2009 January

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Associated Documents:

    Executive Summary

    1. Dynamic Environmental Management Limited (DEML) applied for a license to provide water and sewerage service to Morris Meadows, Portmore St. Catherine on 28th August 2006. Consequent on the Office’s recommendation the Minister issued 20 year licenses for each of the respective services on 21st November 2007.
    2. DEML submitted a rate application to the Office on the 29th January 2007.  However, the application was not processed; because the company was awaiting the issuance of their licenses to provide water and sewage services to Morris Meadows. The Office was also awaiting completed financial information from the company in order to begin the processing of the tariff
      application. DEML submitted all the relevant information to the Office on September 30, 2008.
    3. In its application the company proposed a two part tariff to recover its operating expenses and its capital investment. DEML proposed a service charge of $250, and a flat volumetric rate of $124.06 per 1000 liters. Sewage service is proposed to be billed at 100% of water consumption and at rates equivalent to the water rates. The company further proposed a connection fee of $3,000 and reconnection fee of $ 1000.
    4. As part of the rate application review, the Office’s policy is to hold public consultations to get the views of interested stakeholders and residents in Morris Meadows. A joint public hearing between the residents of Morris Meadows and Caribbean Estates was held on February 4, 2007 at Caribbean Estates. Due to the low turnout from the Morris Meadows residents the Office
      had decided to compile comments from the residents using pamphlets.
    5. The Office has reviewed DEML’s proposal, and has also taken into consideration the views raised at the public hearing in arriving at its decisions.
Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.