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National Water Commission Interim Tariff Review 2019 – 2021

National Water Commission Interim Tariff Review 2019 – 2021

Abstract

On 2018 October 02, the National Water Commission (NWC/Commission) submitted a request to the Office of Utilities Regulation (Office/OUR) for a review of its tariffs and service standards (Tariff Application). In the Tariff Application, the NWC, among other things, requested a reduction in the price cap tariff period from five (5) years to three (3) years (January 2019 to December 2021) and a total revenue requirement of J$33.9 billion, excluding a return on equity.

The Tariff Application was deficient in many respects, and in particular, a cost of service study was not included. In light of this, the Office concluded that it would not accord with good regulatory practice to put in place a five (5) year tariff. Consequently, the Office has approved an interim tariff for a twenty four (24) month period.

The approved interim tariff is conditioned on the NWC’s undertaking to carry out specific studies and to provide key inputs in a new tariff application. The inputs include the following:

  1. A cost of service study (based on criteria set by the OUR);
  2. An asset re-valuation study (based on criteria set by the OUR, if a study conducted by
    NWC’s consultants, Ernst & Young, proves to be unsatisfactory);
  3. A credible five (5) year financial plan; and
  4. A corporate governance plan.

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Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.