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Review and Revision of the Jamaican National Numbering Plan and Telecommunications Numbering Rules – Phase 1

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Review and Revision of the Jamaican National Numbering Plan and Telecommunications Numbering Rules – Phase 1

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Telecommunications numbers are scarce and their supply is finite. They are a critical national resource to be effectively managed in the national interest. Individual countries must therefore, ensure that their national numbering plan provides adequate numbering capacities and remains adaptable to the pace of innovations in technology and service delivery, and the concomitant or resultant changes in customer needs.

The Telecommunications Act gave the Office of Utilities Regulation (OUR) a duty to develop and review a numbering plan and associated numbering rules, for Jamaica. The OUR is now carrying the first review of the Jamaican National Numbering Plan (the Numbering Plan) which was developed in 2003, This Consultation Document is therefore the first phase of a two-phase programme to review and revise the Numbering Plan and the Telecommunications Numbering Rules. Among other things, it sets out the context within which specified changes are needed at this time.

Section 1 of this Consultation Document highlights the importance of telecommunications numbering, and gives the background to current numbering arrangements in Jamaica. It also details the need for the review and revision of the Numbering Plan.

Section 2 summarises the Office Determinations made after the establishment of the Numbering Plan and consults on their incorporation, along with several newly proposed and future numbering considerations of the kind, into the Numbering Plan.

Section 3 explores new uses and future implications for numbers and consults on ways in which related technological developments could influence local numbering policy decisions.

Section 4 identifies changes that have taken place locally and internationally, and which affected the local dialling plan. It proposes amendments to the Jamaican Dialling Plan, accordingly.

Section 5 explains the reason for a limited consultation on the Telecommunications Rules at this time. It proposes the incorporation of two previously published Number Assignment Guidelines as annexures.

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Associated Documents:

Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.