Close

Ansord E. Hewitt

Ansord E. Hewitt

Director General, ex officio Member

Mr. Ansord E. Hewitt, Regulatory Specialist, Economist and Attorney-at-Law, is the new Director General of the Office of Utilities Regulation (OUR). Mr. Hewitt was appointed by the Governor General, His Excellency the Most Honourable Sir Patrick Allen, to serve for three years with effect from 2017 January 1.

As Director General, Mr. Hewitt will be an ex officio member of the Office and he succeeds Mr. Albert Gordon, who demitted office on 2016 November 1.

Mr. Hewitt, who was formerly the OUR’s Director of Regulation, Policy, Monitoring and Enforcement (RPME), has over twenty five years’ experience working and providing leadership at various levels in quasi-judicial organizations. His educational background covers law, management and economics with extensive specialised training in, among other areas: regulation, competition analysis, strategic planning, leadership, international negotiation and corporate planning.

Mr. Hewitt has charted a career in competition and regulatory analysis, joining the OUR in February 2000, where he has served in several positions including: Regulatory Economist, Manager of Regulatory Affairs, Secretary to the Office (the first such) and most recently, the Director of RPME. Prior to joining the OUR, he worked at the Jamaica Bauxite Institute and the Fair Trading Commission as an Economist. He also lectured at the post graduate level on Regulation and Regulatory Reform in the Department of Government, University of the West Indies (UWI), Mona for over ten years and served as a tutor in the UWI’s Masters In Telecommunications Regulation and Policy Programme.

The holder of a Masters degree in Regulation from the London School of Economics, obtained after being awarded a Chevening Scholarship in 1997, Mr. Hewitt also holds undergraduate honours degrees – Bachelor of Science (B.Sc.) in Economics & Management (UWI), and Bachelor of Law (LL.B) from the University of London. He also holds a Certificate in Legal Education from the Norman Manley Law School.

Occasionally, Mr. Hewitt has been a faculty member of the Public Utilities Research Centre, the University of Florida’s premier two-week certificate course in regulation. An accomplished writer, the new OUR Director General has presented and published papers locally and internationally.

Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.