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Simon Roberts

Simon Roberts

Member

Simon is an engineering and business consultant. He has previously worked at GraceKennedy for over 20 years in various capacities, including Head of Special Projects, Group Chief Information Officer, General Manager of three food manufacturing plants, and as CEO of Hardware & Lumber Ltd. He also led several new product and manufacturing process innovations, compensation design and implementation, major distribution center construction projects, and community development activities while at GraceKennedy.

He also has over 15 years’ experience in the steel industry in general management, engineering, metallurgy, customer service, quality assurance, process improvement, product development, and IT deployment.

In addition to being a member of the OUR’s Office, Simon is Chairman of the Jamaica National Agency for Accreditation, Chairman of Jamaica Stroke Alliance, Director of Recycling Partners of Jamaica, Director of  Grace Cooperative Credit Union, and Vice President of the DeCarteret College Alumni Association. He is Honorary Director and was previously Director, Vice President and Deputy President of the Jamaica Manufacturers and Exporters Association (JMEA) and Trustee of the JMEA Pension Fund.  He also served as Director of Grace & Staff Community Development Foundation.  He was Chairman of the National Quality Infrastructure Project from 2003 to 2007.

Simon holds a Bachelor of Applied Science degree (Metallurgical and Materials Sciences) from the University of Toronto and a Master of Applied Science degree (Management Sciences) from the University of Waterloo. He is a registered Professional Engineer in Ontario.

Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.