Close

PRESS RELEASE – ECTEL has a new Managing Director

EASTERN CARIBBEAN TELECOMMUNICATIONS AUTHORITY (ECTEL)

ECTEL APPOINTS A NEW MANAGING DIRECTOR 

Castries – Saint Lucia – 7th February 2024 – Mr. David A. Cox is the newly appointed Managing Director of the Eastern Caribbean Telecommunications Authority (ECTEL). His appointment took place on 1st February 2024. He takes over as the head of the organisation from Ms. Cheryl Hector Fontenelle, ECTEL’s Director of Economics and Finance, who served as the Acting Managing Director from July 2021.

Mr. Cox brings over 17 years of experience to the organisation, having spent seven as General Counsel at the Directorate from 2007 to 2013. His responsibilities included drafting telecommunications related legislation and providing legal advice on implementation of the Treaty establishing ECTEL, as well as all aspects of the regulation of telecommunications in the ECTEL Contracting States. During that time, he extensively revised interconnection regulations in ECTEL states, supervised a legislative reform of the entire ECTEL Telecommunications Act and Treaty, and assisted in developing legal approaches to the regulation of sub-regional roaming and implementing number portability in ECTEL markets. Mr. Cox’s regular duties also included advising ECTEL’s Council of Ministers on Treaty matters with special emphasis on regional ICT policy … (hit the link below to read more)


Mr. David A. Cox is the newly appointed Managing Director of the Eastern Caribbean Telecommunications Authority (ECTEL)

READ MORE

Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.