NWC Records Most Complaints for Q1 2024 (KINGSTON, Jamaica; 2-24 July 17): The National Water Commission (NWC) was the utility that recorded the most complaints received by the Office of Utilities Regulation (OUR) from customers during the 2024 January–March quarter. OUR’s Quarterly Performance Report for 2024 January – March indicates that its Consumer Affairs Unit Continue Reading
FOR IMMEDIATE RELEASE OUR Approves New Rates for Can-Cara Development Ltd (KINGSTON, Jamaica; 2024 May 10): The Office of Utilities Regulation (OUR) has approved new water and sewerage rates to be charged by Can-Cara Development Limited (CDL) to its customers. CDL is a privately owned limited liability company which provides water and sewerage services in Continue Reading