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OUR returned to Chair Regional Regulatory Authorities

(KINGSTON, Jamaica, 2024 November 6): Jamaica’s Office of Utilities Regulation (OUR) was returned as Chair of the Organisation of Caribbean Utility Regulators (OOCUR), the association of regional regulatory authorities. The OUR, which had just completed a one-year stint in the post, was reappointed at OOCUR’s Conference in Suriname, held on 2024 October 28-30. The OUR will again be represented on the body by its Director-General, Ansord E. Hewitt.

The Telecommunications Regulatory Commission (TRC) in the British Virgin Islands was also reappointed Deputy Chair and will be represented by TRC’s Chief Executive Officer, Guy Malone.

In addition to the OUR and TRC, the other members of the Executive Council were returned en bloc. They are the Regulated Industries Commission, Trinidad and Tobago; the Telecommunications Commission, Turks & Caicos Islands and the Fair Trading Commission, Barbados. The reappointment by the General Meeting of Members came on the heels of OOCUR’s successful 19th Annual Conference hosted by the Energy Authority of Suriname, OOCUR’s newest member, in Paramaribo, Suriname. It was the first face-to-face conference held since the COVID-19 pandemic, the last one being in Anguilla in 2019.

Dr. Marsha Atherley-Ikechi has also been appointed the new Executive Director of OOCUR, effective 2024 November 1. She previously served as the Executive Director of the Fair Trading Commission in Barbados.

In commenting on the appointments, Mr. Hewitt says, “The retention of the Executive Council represents a vote of confidence in its performance and will allow for the seamless continuation of the development and roll-out of the strategic plan which we started last year as we move to restore the regional regulatory body to its vibrancy and reconnect with critical regional and multilateral partners. We are also pleased to have Dr. Atherley-Ikechi joining the team. She brings a wealth of experience in utility regulation that will no doubt be critical at this juncture. She takes over from Mr. Glenn Khan who served in the position for a year and who started the arduous task of steering the organisation back on course. We are grateful to him.”

Mr. Hewitt highlighted the restoration of the annual conference, the drafting of the five-year strategic plan and heightened engagement with members as signal achievements of his Executive during the past year.

OOCUR is a non-profit organisation established in 2002 July with the specific objectives to assist in the improvement of utility regulation, to foster transparent and stable utility regulation through autonomous and independent regulators in the region, as well as to facilitate understanding of regulatory issues and …                                                      -30-

Contact: OUR’s Public Affairs Unit: publicaffairs@our.org.jm– 876-968-6053

 

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Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.