OUR Finalises Decisions on NWC’s 2023 Annual Price Adjustment Mechanism (Kingston, Jamaica: 2023 May 2): The Office of Utilities Regulation (OUR) has issued its decisions on the 2023 Annual Price Adjustment Mechanism (ANPAM) for the National Water Commission (NWC). These decisions are contained in the National Water Commission Annual Price Adjustment Mechanism 2023 Rate Adjustment Continue Reading
Fewer Utility Customer Complaints to the OUR in 2022 But Spike in JPS and NWC Guaranteed Standards Breaches (2023 April 24; Kingston, Jamaica): The Office of Utilities Regulation (OUR) received 18% fewer utility customer complaints in 2022 than it did in 2021. However, there were increased breaches of the Guaranteed Standards by the Jamaica Continue Reading