The Office of Utilities Regulation (OUR) published in June 2004, the Explanatory Document on Quality of Service Standards for the National Water Commission (NWC). The document outlined the Office’s decision on the Guaranteed and Overall Standards for the Commission’s 2004 – 2007 tariff regime. It was also the first review of the standards that was undertaken since they were established in 2001.
- OFFICE OF UTILITIES REGULATION Regulating Utilities for the Benefit of All
