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MEDIA RELEASE: OUR Finalizes Decisions on NWC’s 2023 Annual Price Adjustment Mechanism

OUR Finalises Decisions on NWC’s 2023 Annual Price Adjustment Mechanism 

(Kingston, Jamaica: 2023 May 2): The Office of Utilities Regulation (OUR) has issued its decisions on the 2023 Annual Price Adjustment Mechanism (ANPAM) for the National Water Commission (NWC). These decisions are contained in the National Water Commission Annual Price Adjustment Mechanism 2023 Rate Adjustment Determination Notice issued on 2023 April 27.

Having reviewed and verified the information presented in the NWC’s ANPAM submission of 2023 March 27, the regulator has confirmed that the rate of 5.11% is applicable to the NWC’s base rates. In accordance with the NWC’s request, no adjustment will be made to its miscellaneous/reconnection fees.

It should be noted that the ANPAM change is not a rate increase to NWC. It is simply an adjustment to NWC’s base tariff which reduces the level of monthly PAM adjustments customers see on their bills.

The annual reset of the PAM, called ANPAM, is the process by which the OUR verifies and confirms the monthly PAM adjustments over the preceding period and rolls the cumulative PAM adjustments since the last reset, into the base rates approved for each of the three indices– Foreign Exchange Rate, Consumer Price Index and Electricity Charge. This effectively updates the base rates making them reflective of current costs.

With the monthly application of the PAM, customers’ bills are already reflective of current rates and movements in each of the three indices.  The ANPAM, therefore, is merely a ‘true up’ mechanism to ensure that the approved base rates for the indices going into the next year catch up with, and are more reflective of, the rates already being applied to customer billing.

The new base indices for the PAM are as follows:

  • Foreign Exchange Rate: JM$154.89 to US$1.00;
  • Consumer Price Index: 127.80
  • Electricity Charge: $55.92/kWh.

These revised base rates are to remain in effect until the next programmed reset of the ANPAM in 2024 April, or if new rates, by way of a five-year tariff review are decided earlier.

The OUR also examined NWC’s request for a realignment of its PAM structure. In its request, NWC argued that it had witnessed a significant increase in the cost of electricity, an expense that is outside of its control, but the current PAM structure did not allow for the full recovery of these costs. Even though the current PAM structure has been in effect since 2019, the OUR takes the view that any realignment should be done at the utility provider’s next five-year tariff submission, when a comprehensive analysis can be done. Furthermore, the OUR’s initial assessment suggests that a new structure would likely have a negligible effect on NWC’s revenues.  Consequently, the OUR took the decision that the existing PAM structure would remain intact.

The OUR’s National Water Commission Annual Price Adjustment Mechanism 2023 Rate Adjustment Determination Notice may be examined on its website: www.our.org.jm.                -30- 

Contact: OUR’s Public Affairs Unit, 876-968-6053

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Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.