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5G-READY? PARTNERSHIP AND IMPERATIVES

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5G-READY? PARTNERSHIP AND IMPERATIVES

At the height of the novel coronavirus pandemic rumours began circulating that there was a possible link between 5G Technology and the cause and spread of the virus, and that 5G had, in fact, entered Jamaica in a clandestine way. Both claims were wrong and unfounded.

The Office of Utilities Regulation (OUR) was therefore prompted to issue a media release in April 2020 denying any deployment of 5G in Jamaica and explaining — as other regulatory agencies and experts worldwide have repeatedly affirmed — that there is no connection between 5G and the pandemic. The opportunely was also taken in the media release to underscore the benefits of 5G in respect of facilitating increased productivity, enhanced data handling, providing support for other new technologies, and transforming the country’s digital capacity.

Of note, 5G is a significant evolution of today’s 4G LTE wireless networks. It was developed to meet the very large growth in data and the pressing demands for connectivity in today’s modern society, the Internet of Things with billions of connected devices, and tomorrow’s innovations. In addition to delivering faster connections and greater capacity, a very important advantage of 5G is the reduction of latency (the time taken for devices to respond to each other over a wireless network). As an example, 3G networks had a typical response time of 100 milliseconds, 4G is around 30 milliseconds, and 5G is as low as one millisecond — virtually instantaneous — opening up a new world of connected applications.

With the Fourth Industrial Revolution already upon us, there are implications for the development of new business processes, research, data mining, application of new technologies in health and agriculture, and the development of enhanced consumer experiences; 5G is widely viewed as a key enabler for this development.

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Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.