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OOCUR Statement on Conference Postponement – Hurricane Melissa Update

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OOCUR Statement on Conference Postponement – Hurricane Melissa Update

Dear OOCUR Conference Participants, Presenters, Moderators, Sponsors, Exhibitors, and Members,

We write to update you on the 20th Annual OOCUR Conference, originally scheduled for October 26-29, 2025, at the Jewel Grande Resort and Spa, Montego Bay, Jamaica.

Hurricane Melissa made landfall in Jamaica yesterday, October 28, 2025, as a Category 5 hurricane. Prime Minister Andrew Holness has declared Jamaica a disaster area under the Disaster Risk Management (Declaration of Disaster Area) (Hurricane Melissa) Order, 2025.

Western Jamaica, where our conference was to be hosted, has been severely impacted. Sangster International Airport in Montego Bay has sustained damage, and utility providers have not yet completed their damage assessments. The OOCUR 20th Annual Conference has been postponed. The previously mentioned November 2-6, 2025 dates are no longer viable. At this time, we cannot provide a definitive timeline for rescheduling the conference. We will monitor the situation closely and provide updates as information becomes available through:

We are grateful that the OUR and OOCUR teams are safe. Our thoughts and prayers are with the people of Jamaica and all those affected by Hurricane Melissa, including the other islands of the region where impact is imminent. We extend our deepest sympathies to those who have suffered losses and remain confident in Jamaica’s resilience and recovery.

Thank you for your patience, understanding, and continued support during this challenging time.

Warm regards,

…………………………………..

Marsha Atherley-Ikechi, Ph.D.
Executive Director
OOCUR Inc.

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Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.