The Office of Utilities Regulation regulates the electricity sector in Jamaica, which includes the Jamaica Public Service Company Limited (JPS) and other Independent Power Producers (IPPs).
JPS and IPPs are regulated by the OUR through the provisions of the Electricity Act, 2015 and the Electricity Licence, 2016. New legislation, the Electricity Act, 2015, was introduced effective 2015 August 27.
This law repeals the Electric Lighting Act, the Electricity (Frequency Conversion) Act and Electricity Development Act, which previously governed the electricity sector. It also consolidates and modernizes the laws relating to the generation, transmission, distribution, supply, dispatch and use of electricity, and for connected matters.
The Electricity Licence, 2016 was issued effective 2016 January 27 and replaced the Amended and Restated All-Island Electric Licence, 2011.
Consultation Document – Enhancing Customer Satisfaction through Customer Contact Centre Standards 2019.02.11
Consultation Documents, Consultations, Consumer Information, Electricity
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