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20th OOCUR to Reshape Regional Utility Regulations Amid AI, Climate Change 

Kingston, Jamaica: The upcoming 20th Annual Conference of the Organisation of Caribbean Utility Regulators (OOCUR) promises to be a vibrant and impactful event that will provide a roadmap for future regional utilities regulation.

 

Taking place from October 26 to 29, 2025, at the Jewel Grande Resort & Spa in Montego Bay, Jamaica, the conference is being hosted by the Office of Utilities Regulation (OUR). The gathering of leading utility regulators, policymakers, industry professionals, and experts from across the Caribbean and North America will spotlight two of the most critical challenges shaping the future of utility services in the region: the impact of artificial intelligence (AI) and climate change.

This keynote event also comes at a pivotal time as the country prepares to renegotiate the license agreement for the operators of its sole energy distributor, Jamaica Public Service Company Limited (JPS), while pursuing plans to diversify energy sources through increased investment in renewables and possibly nuclear power.

AI and Climate Change at the Forefront

The conference theme, “Navigating Caribbean Regulatory Challenges: Opportunities, Innovations and Collaborations,” places special emphasis on how artificial intelligence (AI) technologies are revolutionizing utility regulation and management. Discussions will explore AI’s potential to optimize energy grids, improve water management, strengthen cybersecurity, and enhance customer service. Concurrently, climate change remains a pressing concern, with sessions dedicated to building climate resilience in utility infrastructure, promoting the adoption of renewable energy, and addressing water scarcity issues exacerbated by changing weather patterns.

By addressing AI and climate change, the event underscores the potential of innovative policies and collaboration to deliver reliable, sustainable, and affordable services in a rapidly evolving energy and environmental landscape. The conference establishes the framework for utility regulators, policymakers, industry stakeholders, and the public to participate in this vital conversation.

“The theme is a deliberate call-to-action. Caribbean regulators are facing a perfect storm: small island economies, climate vulnerability, fiscal pressure exacerbated by the pandemic, and technology moving faster than local policy and legislation,” explained Dr. Marsha Atherley-Ikechi, Executive Director of OOCUR.

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“The theme is a strategic map for the next decade of Caribbean utilities regulation,” she added, pointing out that “the conference’s focus on sustainable water technologies, digital transformation, and renewable energy transitions addresses issues that will define the Caribbean’s future.”

OOCUR Chairman and Director General of the OUR, Mr. Ansord Hewitt, underscored that “the Caribbean is undergoing rapid transformation in key utility sectors (so) the conference theme highlights the pressing need to adapt regulatory frameworks to address these evolving challenges while harnessing innovation and fostering partnerships”.  Mr. Hewitt added: “Ultimately, these engagements lead to better practices and innovation as we continue to push to enhance the quality of services which people rely on every day, such as providing electricity that’s affordable and reliable and water that’s safe and accessible.” 

Keynote Insights

Mr. David Morton, Chair of the International Confederation of Energy Regulators (ICER), will deliver the keynote address, sharing global insights on leveraging technology and regulatory frameworks to meet the dual challenges of climate change and digital transformation.                                                                                    —30—

Contact: OUR’s Public Affairs Unit – publicaffairs@our.org.jm or 876-968-6053

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Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.