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Media Release – OUR Appointed to Chair Regional Regulatory Authorities

(KINGSTON, Jamaica, 2024 January 22): The Office of Utilities Regulation (OUR) in Jamaica has been appointed as Chair of the Organisation of Caribbean Utility Regulators (OOCUR), the association of regional regulatory authorities. The OUR will be represented on the body by its Director-General, Ansord E. Hewitt. The OUR last chaired OOCUR in 2016-2017.
The Telecommunications Regulatory Commission (TRC) in the British Virgin Islands has been appointed Deputy Chair and will be represented by TRC’s Chief Executive Office, Guy Malone.
The appointments were made at the OOCUR’s Executive Council meeting on 2024 January 16 and will last for one year.
In reacting to OUR’s appointment, Mr. Hewitt says, “A major focus of this Executive Council will be to restore OOCUR to and beyond its pre-pandemic vibrancy. Consistent with this, the thrust is to resume the staging of the OOCUR annual conference, hopefully by November this year.”
In addition to the OUR and TRC, other members of the Executive Council are the Regulated Industries Commission, Trinidad and Tobago; the Telecommunications Commission, Turks & Caicos Islands; and the Fair Trading Commission, Barbados. OOCUR‘s Executive Director is Glenn Khan.
OOCUR is a non-profit organisation established in 2002 July in Ocho Rios in St. Ann, Jamaica with the specific objectives to assist in the improvement of utility regulation, to foster transparent and stable utility regulation through autonomous and independent regulators in the region, as well as to facilitate understanding of regulatory issues and sharing of information and experience.
The General Assembly is OOCUR’s governing body and is made up of the following member regulators: Fair Trading Commission, Barbados; Independent Regulatory Commission, Dominica; the OUR, Jamaica; Public Utilities Commissions of Anguilla, Belize and Guyana; the Regulated Industries Commission, Trinidad and Tobago; Utilities Regulation & Competition Authority (URCA), the Bahamas; the Telecommunications Commission, Turks and Caicos Islands; TRC, British Virgin Islands and Virgin Islands Public Services Commission, US Virgin Islands. Energie Autoriteit Suriname (EAS) of Suriname was also recently approved as a member of the OOCUR’s General Assembly.

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Contact: OUR’s Public Affairs Unit: publicaffairs@our.org.jm – 876-968-6053

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Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.