• Login | Register
    • Office Of Utilities Regulation
      Office Of Utilities Regulation
    • OFFICE OF UTILITIES REGULATION Regulating Utilities for the Benefit of All
    • SUBMIT AN APPEAL
      •  
      • About Us
        • Vision
        • Governance
          • Annual Reports
          • Corporate Plans
          • Departments
            • Consumer & Public Affairs
            • Finance
            • Human Resources & Administration
            • Information Technology & Risk
            • Internal Audit
            • Legal
            • Regulation, Policy, Monitoring and Enforcement
            • Secretary to the Office
          • Executive Directors
          • Members of the Office
        • OUR Legislation
        • Careers
      • Sectors
        • Electricity
        • Telecommunications
        • Water / Sewerage
      • Consumer Information
        • Appeals Process
        • Consumer Charter
        • Guaranteed Standards
        • How to Submit an Appeal
        • Overall Standards
      • Media Centre
        • Information Centre
        • Press Releases
        • Public Notices
        • Publications
        • Radio Programmes
        • Tenders
      • Events
      • Contact Us
      Close
      •  
      • About Us
        • Vision
        • Governance
          • Annual Reports
          • Corporate Plans
          • Departments
          • Executive Directors
          • Members of the Office
        • OUR Legislation
        • Careers
      • Sectors
        • Electricity
        • Telecommunications
        • Water / Sewerage
      • Consumer Information
        • Appeals Process
        • Consumer Charter
        • Guaranteed Standards
        • How to Submit an Appeal
        • Overall Standards
      • Media Centre
        • Information Centre
        • Press Releases
        • Public Notices
        • Publications
        • Radio Programmes
        • Tenders
      • Events
      • Contact Us

      Recent Posts

      • OUR RELEASES FINDINGS OF HURRICANE BERYL FUEL RATE INVESTIGATION 2024 Dec 19
      • Media Release – Digicel’s Marlon Williams Wins 2nd Annual CACU Utility Customer Service Distinction Award
      • Media Release – No Plans for Electricity Rate Increase to Boost EDF
      • OUR returned to Chair Regional Regulatory Authorities
      • OUR Receives Updates from Utilities about TS Rafael

      Recent Comments

        Archives

        • December 2024
        • November 2024
        • October 2024
        • September 2024
        • August 2024
        • July 2024
        • May 2024
        • April 2024
        • March 2024
        • February 2024
        • January 2024
        • December 2023
        • October 2023
        • August 2023
        • July 2023
        • May 2023
        • April 2023
        • March 2023
        • January 2023
        • December 2022
        • October 2022
        • September 2022
        • August 2022
        • July 2022
        • June 2022
        • May 2022
        • April 2022
        • March 2022
        • January 2022
        • December 2021
        • November 2021
        • October 2021
        • September 2021
        • July 2021
        • June 2021
        • May 2021
        • April 2021
        • January 2021
        • December 2020
        • November 2020
        • October 2020
        • September 2020
        • August 2020
        • July 2020
        • June 2020
        • May 2020
        • April 2020
        • March 2020
        • February 2020
        • January 2020
        • December 2019
        • November 2019
        • September 2019
        • August 2019
        • July 2019
        • June 2019
        • May 2019
        • April 2019
        • March 2019
        • February 2019
        • January 2019
        • December 2018
        • November 2018
        • October 2018
        • September 2018
        • August 2018
        • July 2018
        • June 2018
        • May 2018
        • April 2018
        • March 2018
        • January 2018
        • December 2017
        • October 2017
        • September 2017
        • August 2017
        • July 2017
        • June 2017
        • May 2017
        • April 2017
        • March 2017
        • February 2017
        • January 2017
        • December 2016
        • November 2016
        • October 2016
        • September 2016
        • August 2016
        • July 2016
        • June 2016
        • May 2016
        • April 2016
        • March 2016
        • February 2016
        • January 2016
        • December 2015
        • November 2015
        • October 2015
        • July 2015
        • May 2015
        • March 2015
        • February 2015
        • January 2015
        • December 2014
        • October 2014
        • August 2014
        • July 2014
        • May 2014
        • April 2014
        • March 2014
        • February 2014
        • January 2014
        • December 2013
        • November 2013
        • October 2013
        • September 2013
        • August 2013
        • July 2013
        • June 2013
        • May 2013
        • April 2013
        • March 2013
        • February 2013
        • January 2013
        • July 2012
        • June 2012
        • January 2012
        • September 2011
        • May 2011
        • April 2011
        • January 2011
        • December 2010
        • August 2010
        • May 2010
        • November 2009
        • July 2009
        • April 2009
        • March 2009
        • February 2009
        • October 2008
        • September 2008
        • August 2008
        • May 2008
        • April 2008
        • March 2008
        • January 2008
        • February 2005
        • December 2004
        • December 2003
        • August 2003
        • May 2000
        • March 2000

        Categories

        • Acts
        • Appeals Process
        • Application Forms
        • Applications
        • Consultation Documents
        • Consultation Responses
        • Consultations
        • Consumer Information
        • Consumer Surveys
        • Decisions & Regulations
        • Decisions and Regulations
        • Determination Notices
        • Directives
        • Electricity
        • Enquiries
        • Flyers
        • Gazetted Orders
        • Guaranteed Standards
        • Guidelines
        • Industry Notification
        • Judgements & Legislation
        • Legislative Instruments
        • Legislative Instruments – Electricity
        • Legislative Instruments – General
        • Legislative Instruments – Telecommunication
        • Legislative Instruments – Water
        • Licence Application
        • Licence applications
        • Licences
        • Licensees
        • Licensees/Companies
        • Licensing
        • Market Information Data
        • Media Advisory
        • Media Centre
        • Media Release
        • National Policies
        • Net Billing
        • Newsletters
        • Notice of Proposed Rulemaking
        • OURIC
        • Overall Standards
        • Policies
        • Position Papers/Opinions
        • Proposed Responses
        • Public Notices
        • Publications
        • Quarterly Performance Reports
        • Radio Programmes
        • Recommendations
        • Reconsiderations
        • Reports and Findings
        • Request for Proposals
        • Responses
        • RIO/RAO
        • Rules & Codes
        • Rules and Codes
        • Tariff Applications
        • Telecommunications
        • Telecommunications Data
        • Tenders
        • Transportation (Archive)
        • Uncategorized
        • Water & Sewerage

        Meta

        • Log in
        • Entries feed
        • Comments feed
        • WordPress.org
          • Login | Register
          Office Of Utilities Regulation
          SUBMIT AN APPEAL
          Close

          Monthly Archives:June 2022

          • Home
            •  / 
          • 2022
            •  / 
          • 6
          Media Centre Media Release

          Media Release – OUR Reveals 2022 Mystery Shopping Results

          • 2022-06-29
          • By Colleen.mignott@our.org.jm
          Share This

          Appeals Process           Consumer Consultations Consumer Charter Consumer Portal/Login Consumer Surveys Decisions
            Guaranteed Standards
          • JPS
          • NWC
          • Can-Cara
          • DEML
          • RBWC
          • Tryall
          • St. Jago Hills
          • Landmark
          • NWC Claim Form
          How to Submit an Appeal
            Overall Standards
          • JPS
          • NWC
          Policy Papers/Policies Quarterly Performance Reports

          PHONE
          876 968 6053

          FAX
          876 929 3635

          Local Toll-Free
          888 CALL OUR (2255 687)

          WHATSAPP
          Coming Soon

          EMAIL US

          ADDRESS
          36 Trafalgar Road,
          3rd Floor,
          PCJ Resource Centre,
          Kingston 10,
          St. Andrew,
          Jamaica, W.I.

          logo

          OFFICE OF UTILITIES REGULATION
          Regulating Utilities for the Benefit of All

          Quick Links

          • Regional Stakeholders
          • Other International Stakeholders
          • Related Government Ministries and Agencies

          Links

          • Events
          • Sitemap
          • Licensees
          • Library

          © 2024 OFFICE OF UTILITIES REGULATION. All rights reserved | Legal | Privacy Policy

          Designed by Toucan