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Media Release – OUR Approves Payment to JPS Customers for Breaches

(KINGSTON, Jamaica; 2021 December 2): The Office of Utilities Regulation (OUR) approved the phased payment of compensation to thousands of Jamaica Public Service Company Limited (JPS) customers for Guaranteed Standards breaches for 2020 March – 2021 September. This follows the Minister of Science Energy and Technology, the Honourable Daryl Vaz’s decision to deny JPS’s request Continue Reading

Media-Release- Extension of Timeline for Financial Caps on Roaming Services

(KINGSTON, Jamaica; 2021 November 25): The Office of Utilities Regulation (OUR) has extended the deadline for telecommunications providers to offer post-paid mobile customers the option to set spending limits when roaming. This decision, initially set to take effect on 2021 December 18, has been extended to 2022 April 1.  It constitutes the final phase of Continue Reading