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MEDIA RELEASE – JPS and NWC Record Mixed Call Centre Performance for 2022 Q3

(KINGSTON, Jamaica; 2023 January 5): The Jamaica Public Service Company Limited (JPS) and the National Water Commission (NWC) recorded mixed performances for their Customer Contact Centres (Call Centres) during the 2022 July-September quarter. The data are included in the Office of Utilities Regulation’s (OUR’s) 2022 July-September Quarterly Performance Report. During the period…       Go Continue Reading

Media Release – Professor Alvin Wint is New OUR Chairman

Professor Alvin Wint Appointed New OUR Chairman, effective 2022 March 16. (KINGSTON, Jamaica; 2022 May 2): Former Chairman of the Generation Procurement Entity (GPE), Professor Alvin Wint has been appointed the new Chairman of the Office of Utilities Regulation (OUR) by Governor-General, His Excellency, the Most Hon. Sir Patrick Allen, for five (5) years, effective Continue Reading