Close

Media Release

  • Home
  •  / 
  • Media Release

MEDIA RELEASE – JPS and NWC Record Mixed Call Centre Performance for 2022 Q3

(KINGSTON, Jamaica; 2023 January 5): The Jamaica Public Service Company Limited (JPS) and the National Water Commission (NWC) recorded mixed performances for their Customer Contact Centres (Call Centres) during the 2022 July-September quarter. The data are included in the Office of Utilities Regulation’s (OUR’s) 2022 July-September Quarterly Performance Report. During the period…       Go Continue Reading

Richmond Environmental Services Limited Applies to OUR for Rate Increases

(KINGSTON, Jamaica; 2022 December 07): Richmond Environmental Services Limited (RESL) has submitted a tariff application to the Office of Utilities Regulation (OUR) for increased water and sewerage rates. The company is seeking an average increase of 244%. Additionally, RESL proposes to introduce a service charge to its rate structure as it had none before. RESL Continue Reading

Media Release – OUR Wins Prestigious Corporate Governance Awards

OUR Cops First Place for Compliance and Disclosure of Information at Corporate Governance Awards (KINGSTON, Jamaica; 2022 December 04): The Office of Utilities Regulation (OUR) has copped the Ann-Marie Rhoden Award for Compliance and Disclosure of Information at the Public Bodies Corporate Governance Awards held on Thursday, 2022 December 1. The OUR, in placing first Continue Reading

Media Release – OUR Completes Review of JPS 2022 Annual Rate application

FOR IMMEDIATE RELEASE OUR Completes Review of JPS’s 2022 Annual and Extraordinary Rate Review Applications (KINGSTON, Jamaica; 2022 August 23): The Office of Utilities Regulation (OUR) has completed its assessment of the 2022 Annual Review and Extraordinary Rate Review application submitted by the Jamaica Public Service Company Limited (JPS). The 2022 JPS Annual Review application Continue Reading

Media Release – Over $53M incurred for NWC and JPS GS Breaches

FOR IMMEDIATE RELEASE JPS and NWC Guaranteed Standards Breaches attract over $53M Potential Payout 2022 Jan.-March (Kingston, Jamaica: 2022 July 22): Affected customers of the Jamaica Public Service Company Limited (JPS) and the National Water Commission (NWC) are entitled to $53.4 million in compensation arising from Guaranteed Standards (GS) breaches committed between 2022 January and Continue Reading

MEDIA RELEASE OUR Invites Comments on Proposed Changes to JPS and NWC Guaranteed Standards

(KINGSTON, Jamaica; 2022 July 14): The Office of Utilities Regulation (OUR) is inviting persons to comment on proposed changes to the Guaranteed Standards Schemes for the Jamaica Public Service Company Limited (JPS) and the National Water Commission (NWC). The proposed changes are set out in the Consultation document titled, Comprehensive Review of the Guaranteed Standards Continue Reading