Introduction
Flow welcomes the opportunity to respond to the Office of Utilities Regulation’s (OUR) proposals contained in its Improving Information Transparency in Telecommunications Markets Consultation Document dated May 29, 2019. Flow’s comments represent the views of both Cable and Wireless Jamaica Ltd and Columbus Communications Jamaica Ltd. Flow supports all reasonable actions/initiatives that will enhance the utility and experience of consumers of telecommunications products and services. For this very reason that we have already introduced many of the OUR’s proposals.
Our response is structured so that it is consistent with the sections and categories as outlined in the OUR’s consultation document. This is to facilitate ease of reference by the reader. Flow reserves the right to expand on its comments at a later date.
