On 2020 July 1, the Runaway Bay Water Company Ltd (RBWC) applied to the Office of Utilities Regulation (OUR) for an increase in its water and sewerage rates as provided for by its Water Supply and Sewerage Service Provider Licences. The utility provider says it intends to use the increased revenues to maintain and upgrade its facilities.
Although the application was made in July, on examination, the application had some areas of deficiencies, which prevented an immediate review. In light of this, the OUR requested critical supporting information and data, which RBWC submitted on 2020 October 9