Decline in Complaints to the OUR in 2021 Q3 (KINGSTON, Jamaica; 2021 December 23): The Quarterly Performance Report (QPR) put out by the Office of Utilities Regulation (OUR) for the 2021 July – 2021 September quarter shows a twenty-three percent (23%) decline in the number of complaints received by the OUR. Data contained in the Continue Reading
(KINGSTON, Jamaica; 2021 December 17): The Office of Utilities Regulation (OUR) has received correspondence from the Jamaica Public Service Company Limited (JPS) regarding steep increases in fuel costs and other related charges that are expected to impact customers’ bills in the coming months. Specifically, JPS is attributing the increases to the: Higher commodity prices for Continue Reading