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Monthly Archives:August 2024

Media Release: OUR directs JPS to reduce and re-issue some customer bills – 2024 Aug 23

(KINGSTON, JAMAICA, 2024 August 23) The Office of Utilities Regulation (OUR) has instructed the Jamaica Public Service Company Limited (JPS) to reduce some customers’ bills in the next billing period and re-issue those bills issued in August with zero consumption that do not show a corresponding zero money value. The scale and extensiveness of the JPS Continue Reading

Media Release: OUR Investigating increase in electricity bills

Kingston, Jamaica, Monday, 2024 August 19.) The Office of Utilities Regulation (OUR)  has – just over this past weekend – become increasingly aware of several utility customer complaints regarding increasing electricity bills, following the passage of Hurricane Beryl. The OUR has initiated steps to investigate these complaints. Once the relevant information has been received from Continue Reading