Close

Consultation Responses

  • Home
  •  / 
  • Consultation Responses

Digicel’s Comments on Responses to the Office of Utilities Regulation Consultation Document on Update of the Cost Model for Fixed Termination Rates – Draft Model.

OFFICIAL STATEMENT We thank you for providing this opportunity for Digicel to comment on responses to the consultation on the Update of the Cost Model for Fixed Termination Rates – Draft Model. Digicel is, of course, available and would be Continue Reading

Cable and Wireless (Jamaica) Ltd. Comments on Update of the Cost Model for Fixed Termination Rates – Draft Model (Doc No: 2020/TEL/019/CON.003)

INTRODUCTION Cable & Wireless (Jamaica) Ltd. (“C&WJ”)welcomes the opportunity to respond to the Office of Utilities Regulation’s (“OUR”) Consultation Document, Update of Cost Model for Fixed Termination Rates—Draft Model, dated 9 December 2020. We note that, while we have responded Continue Reading

Cable and Wireless (Jamaica) Ltd. Reply Comments on Estimate of the Weighted Average Cost of Capital (WACC) for Telecommunications Carriers

INTRODUCTION Cable and Wireless (Jamaica) Ltd. (“C&WJ”) welcomes the opportunity to respond to comments made on the Office of Utilities Regulation’s (“OUR”) approach to estimating the Weighted Average Cost of Capital (“WACC”) for fixed line and mobile telecommunications licensees operating Continue Reading

Digicel’s Comments on Submissions to OUR- Consultation Document on the Estimate of Weighted Average Cost of Capital (WACC) for Telecommunications Carriers

OFFICIAL STATEMENT We thank the Office of Utilities Regulation for providing this opportunity for Digicel to comment on the other respondents’ submission to the Office’s consultation on the review of the Weighted Average Cost of Capital. Digicel is, of course, Continue Reading

Digicel’s Comments to OUR- Consultation Document on Estimate of the Weighted Average Cost of Capital (WACC) for Telecommunications Carriers

Preliminary Comments We thank the Office of Utilities Regulation for providing this opportunity for Digicel to comment on the Consultation Document on the Update of the Estimate of the Weighted Average Cost of Capital for Telecommunications Carriers. Digicel is, of Continue Reading

Cable and Wireless (Ja) Ltd. Comments on Estimate of the Weighted Average Cost of Capital (WACC) for Telecommunications Carriers

Cable & Wireless (Jamaica) Ltd. (“C&WJ”) welcomes the opportunity to respond to the Office of Utilities Regulation’s (“OUR”) Consultation Document, Estimates of the Weighted Average Cost of Capital for Telecommunications Carriers, dated 24 June 2020. This proceeding will have significant Continue Reading

Consultation Response – Transparency in Telco Market – Digicel – Response – Improving Information Transparency in Telecommunication Markets

PRELIMINARY COMMENTS Transparency is essential to efficient markets, it reduces information asymmetries and supports informed decision-making by consumers. We therefore welcome the Office of Utilities Regulation’s (“OUR”) consultation in exploring the information transparency in the telecommunication market in Jamaica, as Continue Reading

Office Of Utilities Regulation
Privacy Overview

Data Protection — Privacy Notice for Information Request
This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

What Types of personal data are we collecting?

  • Names
  • Job Titles
  • Work contact number
  • Work email address

 

What is the legal basis for asking for this information?
The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

Why are we asking for this information?
The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

  • the roles and functions of the OUR.
  • the service providers' knowledge and perception of the OUR and
  • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

 

What will we do with personal data?

The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

 

How will we protect personal data and how long will it be stored?

We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

 

Who will utilize the personal data?

The data will be collected by a third-party consultant who will be conducting the survey.

 

What are the rights of data subjects?

Participants can change their minds or withdraw their consent to use their personal data at any time.

 

Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.