Utilities Pay Out Over $45 Million to Customers For Breaches FOR IMMEDIATE RELEASE (KINGSTON, Jamaica; 2023 October 31): Over $45 million dollars was paid out to utility customers between 2023 April and June as a result of breaches of the Guaranteed Standards (GS), as well as through the Office of Utilities Regulation’s (OUR’s) direct intervention Continue Reading
We give you our 2023 Sept edition of the OURIC Factor Newsletter and, just as we did in the 2023 March edition – OURIC has its “Eyes on AI”! Catch part II of our lead story, this time on the Continue Reading
Six Regional Regulators Sign Historic MOU FOR IMMEDIATE RELEASE October 4, 2023 The Office of Utilities Regulation (OUR) in Kingston, Jamaica, the Eastern Caribbean Telecommunications Authority (ECTEL) in Castries, Saint Lucia and representatives of four (4) National Telecommunications Regulatory Commissions (NTRCs) in the ECTEL Member States, signed a historic Information Sharing Memorandum of Understanding (MOU) Continue Reading
JPS Customers to See 1.6% Average Rate Increase effective 2023 August 9. Click on Media Release for highlights of the OUR’s decisions on the JPS’ 2023 Annual Adjustment Application: Media-Release-OUR-Completes-JPS-Annual-Rate-Review.pdf
Utility Customers get over $69 M through OUR’s Intervention and Compensation (KINGSTON, Jamaica; 2023 July 31): The Office of Utilities Regulation (OUR) secured over $69 million for utility consumers through its direct intervention and as a result of automatic compensation for Guaranteed Standards (GS) breaches. The sum of $1,127,822.29 was secured between 2022 October and Continue Reading
OUR Approves Increased Rates for Richmond Environmental Services Ltd (KINGSTON, Jamaica; 2023 July 13) The Office of Utilities Regulation (OUR) has approved new water and sewerage rates to be charged by Richmond Environmental Services Limited (RESL) to customers of the Richmond Development community (Richmond Estates) in Llandovery, St. Ann and its immediate environs. It is Continue Reading
FOR IMMEDIATE RELEASE OUR approves 5.11% for Runaway Bay Water Company’s 2023 ANPAM (Kingston, Jamaica, 2023 July 6) A new base rate of 5.11% was approved for the 2023 Annual Price Adjustment Mechanism (ANPAM) application submitted to the Office of Utilities Regulation (OUR) by potable water and sewerage service utility provider, Runaway Bay Water Company Continue Reading