NWC’s 2022 Annual Price Adjustment Mechanism (ANPAM) is Not a Rate Increase (Kingston, Jamaica: 2022 May 2): The recent annual adjustment and resetting of base rates and indices used to determine the Price Adjustment Mechanism (PAM) for the National Water Commission (NWC), does not represent approval by the Office of Utilities Regulation (OUR) of Continue Reading
(Kingston, Jamaica: 2022 April 28): The Office of Utilities Regulation (OUR), pursuant to powers conferred in the Telecommunications (Number Portability) Rules, 2014, has made a number of changes to the guidelines for the porting of telephone numbers. These changes are contained in the OUR’s “Review of the Number Portability Framework – Industry Number Portability Guidelines Continue Reading
OUR Issues Another Cease and Desist Order to JPS on Widespread Community Outage (KINGSTON, Jamaica; 2022 January 25): The Office of Utilities Regulation (OUR) has issued a further Directive to the Jamaica Public Service Company Limited (JPS) to “Cease and Desist” the curtailment of service to communities where it has implemented its Transformer Protection Programme Continue Reading
Decline in Complaints to the OUR in 2021 Q3 (KINGSTON, Jamaica; 2021 December 23): The Quarterly Performance Report (QPR) put out by the Office of Utilities Regulation (OUR) for the 2021 July – 2021 September quarter shows a twenty-three percent (23%) decline in the number of complaints received by the OUR. Data contained in the Continue Reading
(KINGSTON, Jamaica; 2021 December 17): The Office of Utilities Regulation (OUR) has received correspondence from the Jamaica Public Service Company Limited (JPS) regarding steep increases in fuel costs and other related charges that are expected to impact customers’ bills in the coming months. Specifically, JPS is attributing the increases to the: Higher commodity prices for Continue Reading
(KINGSTON, Jamaica; 2021 December 9): The Office of Utilities Regulation (OUR) is seeking the public’s input on its proposals to change the guidelines for the porting of telephone numbers (that is, when customers switch telecommunications service providers but keep their numbers). The OUR recently issued a Consultation document to review the existing Industry Number Portability Continue Reading