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MEDIA RELEASE – JPS 2023 Annual Tariff Adjustment Application Under Review by OUR

JPS 2023 Annual Tariff Adjustment Application Under Review by OUR  (Kingston, Jamaica; 2023 May 11): The Jamaica Public Service Company Limited (JPS) has submitted its 2023 Annual Tariff Adjustment application to the Office of Utilities Regulation (OUR). This is provided for under the Electricity Licence, 2016. The annual tariff adjustment request seeks to realign electricity Continue Reading

MEDIA RELEASE: OUR Finalizes Decisions on NWC’s 2023 Annual Price Adjustment Mechanism

OUR Finalises Decisions on NWC’s 2023 Annual Price Adjustment Mechanism  (Kingston, Jamaica: 2023 May 2): The Office of Utilities Regulation (OUR) has issued its decisions on the 2023 Annual Price Adjustment Mechanism (ANPAM) for the National Water Commission (NWC). These decisions are contained in the National Water Commission Annual Price Adjustment Mechanism 2023 Rate Adjustment Continue Reading

MEDIA RELEASE: Fewer Utility Customer Complaints to the OUR in 2022

Fewer Utility Customer Complaints to the OUR in 2022 But Spike in JPS and NWC Guaranteed Standards Breaches   (2023 April 24; Kingston, Jamaica): The Office of Utilities Regulation (OUR) received 18% fewer utility customer complaints in 2022 than it did in 2021. However, there were increased breaches of the Guaranteed Standards by the Jamaica Continue Reading

Media Release – OUR Hosts Regional Media Workshop on EVs

FOR IMMEDIATE RELEASE Office of Utilities Regulation hosts Regional Media Workshop on Electric Vehicle Market (KINGSTON, Jamaica; 2023 January 17): The Office of Utilities Regulation (OUR) in Jamaica will be putting the spotlight on the growing electric vehicle market and considerations for its viability when it hosts a regional media workshop on 2023 January 26. Continue Reading

Media Release – OUR Hosts Consultation on Can-Cara Rate Review

FOR IMMEDIATE RELEASE OUR Holds Customer Consultation on Can-Cara’s Tariff Application for Increased Rates (KINGSTON, Jamaica; 2023 January 12): The Office of Utilities Regulation (OUR) hosted a virtual consultation with customers of small water provider Can-Cara Development Limited (Can-Cara) on 2023 January 8 as part of its evaluation process for the tariff review application submitted Continue Reading

MEDIA RELEASE – JPS and NWC Record Mixed Call Centre Performance for 2022 Q3

(KINGSTON, Jamaica; 2023 January 5): The Jamaica Public Service Company Limited (JPS) and the National Water Commission (NWC) recorded mixed performances for their Customer Contact Centres (Call Centres) during the 2022 July-September quarter. The data are included in the Office of Utilities Regulation’s (OUR’s) 2022 July-September Quarterly Performance Report. During the period…       Go Continue Reading

Richmond Environmental Services Limited Applies to OUR for Rate Increases

(KINGSTON, Jamaica; 2022 December 07): Richmond Environmental Services Limited (RESL) has submitted a tariff application to the Office of Utilities Regulation (OUR) for increased water and sewerage rates. The company is seeking an average increase of 244%. Additionally, RESL proposes to introduce a service charge to its rate structure as it had none before. RESL Continue Reading