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        Consultation Responses Telecommunications

        Digicel’s Comments to OUR- Consultation Document on Estimate of the Weighted Average Cost of Capital (WACC) for Telecommunications Carriers

        Preliminary Comments We thank the Office of Utilities Regulation for providing this opportunity for Digicel to comment on the Consultation Document on the Update of the Estimate of the Weighted Average Cost of Capital for Telecommunications Carriers. Digicel is, of Continue Reading

        Consultation Responses Telecommunications

        Cable and Wireless (Ja) Ltd. Comments on Estimate of the Weighted Average Cost of Capital (WACC) for Telecommunications Carriers

        Cable & Wireless (Jamaica) Ltd. (“C&WJ”) welcomes the opportunity to respond to the Office of Utilities Regulation’s (“OUR”) Consultation Document, Estimates of the Weighted Average Cost of Capital for Telecommunications Carriers, dated 24 June 2020. This proceeding will have significant Continue Reading

        Consultation Documents Telecommunications

        Update of the Fixed Cost Model and Assessment of Fixed Infrastructure Sharing Costs – Principles and Methodology

        This Consultation Document has been prepared to facilitate discussion and consultation on the approach that the Office of Utilities Regulation (“OUR”/”Office”) will take in relation to two separate modelling exercises: The update of the existing cost model to calculate the Continue Reading

        Consultation Responses Telecommunications

        Consultation Response – Transparency in Telco Market – Digicel – Response – Improving Information Transparency in Telecommunication Markets

        PRELIMINARY COMMENTS Transparency is essential to efficient markets, it reduces information asymmetries and supports informed decision-making by consumers. We therefore welcome the Office of Utilities Regulation’s (“OUR”) consultation in exploring the information transparency in the telecommunication market in Jamaica, as Continue Reading

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        Privacy Overview

        Data Protection — Privacy Notice for Information Request
        This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

        What Types of personal data are we collecting?

        • Names
        • Job Titles
        • Work contact number
        • Work email address

         

        What is the legal basis for asking for this information?
        The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

        Why are we asking for this information?
        The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

        • the roles and functions of the OUR.
        • the service providers' knowledge and perception of the OUR and
        • the extent to which the service providers believe the OUR is performing satisfactorily and executing its mandate efficiently.

        The OUR intends to utilize the research findings to review its processes and procedures related to these major service providers.

         

        What will we do with personal data?

        The data will be used to contact participants to provide opportunities to collect qualitative and quantitative data for analysis. The information will be kept on a secured server, where it will be stored in accordance with the Data Protection Act, 2020 for four (4) years.

         

        How will we protect personal data and how long will it be stored?

        We have implemented appropriate technical and organizational measures to ensure that we keep personal data safe and comply with data protection laws. The information will be stored on a physically secured server, accessible only to authorized personnel. The OUR has implemented several controls to protect the data, including password protection, multi-factor authentication, firewalls, anti-virus software, VPNs, and Data Encryption.

        The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

         

        Who will utilize the personal data?

        The data will be collected by a third-party consultant who will be conducting the survey.

         

        What are the rights of data subjects?

        Participants can change their minds or withdraw their consent to use their personal data at any time.

         

        Participants have the right to ask us to delete their personal data. To do this, they can send an email to dpo@our.org.im. They also have the right to ask us to update and rectify the personal data that we hold about them.