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          Consultation Document – Proposed Criteria 2024 Rate Review Process

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          • Consultation Document – Proposed Criteria 2024 Rate Review Process
          Consultation Documents Electricity

          Consultation Document – Proposed Criteria 2024 Rate Review Process

          • 2023-07-04
          • By Colleen.mignott@our.org.jm
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          Data Protection — Privacy Notice for Information Request
          This privacy notice tells you how the Office of Utilities Regulation (OUR) collects and uses the personal data of individuals who will participate in our Satisfaction Survey for Major Service Providers.

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          What is the legal basis for asking for this information?
          The legal basis for collecting personal data is legitimate interests.  The OUR is requesting information based on its legitimate interest in conducting this survey, which necessitates obtaining personal data. The legitimate interest, in this case, relates to fulfilling the project's purpose.

          Why are we asking for this information?
          The OUR believes it is important to assess the views of various participants in the electricity, telecommunications, and water and sewerage sectors it regulates, particularly the major service providers: Jamaica Public Service Company Limited, the National Water Commission, FLOW, and Digicel Jamaica Limited. Through this research, the OUR aims to evaluate these major service providers' knowledge, attitudes, and perceptions specifically regarding:

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          The personal data will be stored for four (4) years, after which it will be disposed of in accordance with the OUR Business Classification Scheme and Records Retention and Disposition Authority.

           

          Who will utilize the personal data?

          The data will be collected by a third-party consultant who will be conducting the survey.

           

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