KINGSTON, Jamaica; 2024 October 2): Contacts to the Office of Utilities Regulation (OUR) increased by 6% in the 2024 April – 2024 June period, compared to the previous quarter. The OUR’s Consumer Affairs Unit (CAU) received 778 contacts with the most significant increases being in the categories of Irregular Supply (120%), Poor Service Quality (71%), Continue Reading
🏆 The 2024 Utility Customer Service Distinction Award is here! Nominate utility staff from Digicel, Flow, JPS, or NWC who go above and beyond for their customers. Nominations open now until October 30, 2024. Complete the application form by clicking on this link: https://bit.ly/2024CACUUtilityCSDistinction