Abstract On 2018 October 02, the National Water Commission (NWC/Commission) submitted a request to the Office of Utilities Regulation (Office/OUR) for a review of its tariffs and service standards (Tariff Application). In the Tariff Application, the NWC, among other things, Continue Reading
INTRODUCTION The Office of Utilities Regulation (Office/OUR) in carrying out its functions must ensure that due diligence procedures are applied when processing licence applications relative to the provision of prescribed utility services. Prescribed utility services refer to the provision of Continue Reading
ABSRACT DSL has the capacity to produce and distribute its licensed abstraction capacity of 3,406 m3/d with a near 100% reliability. Water supplied to customers continues to be of the highest quality and adequate pressure as determined by our daily Continue Reading
Tryall Golf & Beach Club Ltd.: Quality of Service and Performance Standards established by OUR’s Determination Notice 2019/WAS/003/DET.001 Guaranteed & Overall Standards effective 2019 April 1 – 2020 September 30.
Executive Summary Central Wastewater Treatment Company Limited (CWTC) is a special purpose company established for the implementation of Phase 1A of the Kingston Metropolitan Area (KMA) Wastewater Treatment Project. The facilities constructed by the company are intended to treat almost Continue Reading
ABSTRACT Customer Contact Centres (Call Centres) play an integral part in the service delivered by utility companies as they are the main channels through which customers interact with these companies. It is therefore important for utility companies to assess their Continue Reading
Summary of the Tariff Application St Jago Hills St. Jago Hills Development Company Limited Tariff Application Flyer
The Tryall Golf & Beach Club Limited Overview The Tryall Golf & Beach Club Limited (“TGBC”) was established on the Tryall Estate lands by the Tryall Corporation in 1976. The Estate has been 2,200 acres of land for almost a Continue Reading