(KINGSTON, Jamaica; 2024 August 7): Power supply to over sixteen thousand customers across the island has yet to be restored by the Jamaica Public Service Company Ltd. (JPS) according to its most recent restoration schedule of 2024 August 6.
Mindful of the increasing hardship being faced by customers and consumers who are without electricity services, including the other utility services that are dependent on the availability of electricity, the Office of Utilities Regulation (OUR) issued a Directive on 2024 July 31, instructing JPS to repair its damaged network infrastructure and to follow its schedule to restore power to its customers who are currently without electricity. The Directive requests JPS’s compliance with 100% restoration of electricity to consumers by 2024 August 12, except for those communities which are subject to inaccessibility issues.
JPS is to provide the OUR with regular reports on the progress of its restoration efforts. However, the OUR requests that customers contact its Consumer Affairs Unit if there are discrepancies between JPS’s schedule and their experience. Contact: consumer@our.org.jmor 876-968-6053.
According to its latest Hurricane Beryl Restoration Schedule, JPS said that it achieved 97.67% restoration… -30-
Contact: OUR’s Public Affairs Unit – publicaffairs@our.org.jmor 876-968-6053
